At Flowgeek.gr ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website flowgeek.gr and use our services.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information that you provide when you:
Fill out contact forms
Subscribe to newsletters
Request information about our services
Submit project requirements
This may include:
Name
Email address
Business information (if applicable)
Any information you voluntarily submit
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Cookies and tracking data
1.3 Information from Third Parties
We may receive information from or share data with trusted third-party service providers needed to operate this website, such as:
Formspree (for processing contact form submissions)
Google Analytics (for website traffic analysis)
1.4 Meta (Facebook & Instagram) Platform Data
If you connect your Instagram or Facebook account with our services, we may receive data provided by the Meta Platform, including:
Instagram Business Account details
Public profile information
Instagram messages (DMs)
User IDs associated with your Instagram account
Message timestamps and metadata
This data is used strictly to operate automations such as:
Automated responses through n8n
Chatbot message handling
Inbox automation and workflow triggers
2. How We Use Your Information
We use collected information to:
Provide and improve our services
Respond to your inquiries and messages
Personalize user experience
Send important notifications
Prevent fraud and enhance security
Analyze performance and usage trends
Comply with legal obligations
3. Legal Bases for Processing (GDPR)
We process personal data under the following legal bases:
Consent: When you voluntarily submit a contact form.
Legitimate interest: For analytics and improving website security.
Contract: If we enter into an agreement to provide services.
Compliance with legal obligations
4. How We Share Your Information
We do not sell your personal data.
We may share information with:
Trusted third-party service providers (e.g., Formspree, Google Analytics)
Legal authorities (only when required)
All third parties must comply with data protection regulations.
5. Data Retention
We retain your personal data only as long as necessary for:
Providing services
Legal compliance
Resolving disputes
Enforcing agreements
6. Your Rights (GDPR)
You have the right to:
Access your data
Correct inaccurate data
Request deletion (Right to be forgotten)
Restrict processing
Object to processing
Data portability
Withdraw consent
Lodge a complaint with a supervisory authority
To exercise your rights, contact us at: info@flowgeek.gr
7. Security
We use industry-standard security measures to protect your information. However, no online service is 100% secure.
8. Third-Party Links
Our website may contain external links. We are not responsible for the content or privacy practices of third-party sites.
9. Children's Privacy
Flowgeek.gr does not knowingly collect data from children under 16 years of age.
10. Changes to This Privacy Policy
We may update this policy periodically. Updates become effective immediately after posting.